Smart Hands Services As Easy To Order As Amazon
- Labor in a box - consistent reliable help when you need it anywhere in the country.
- Ideal for break fix issues, installation site preparation and ad-hoc services.
- Technically skilled labor assisting your customer, anywhere.
ONSITE TECH SUPPORT
- Visual inspection or verification of equipment information
- Install client hardware
- Power cycle equipment
- Toggle a switch or reseat a component
- Replacement of existing equipment
- Onsite hardware/software configuration
- Reporting on equipment performance
- Basic troubleshooting of client equipment
CONNECTIVITY
- Connectivity testing
- Network router and switch configuration
- Server refreshes and reboots
- Re-terminate data cable
GENERAL SERVICES
- Server refreshes and reboots
- Moving or securing network cables
- Connectivity testing
IN ACTION
Example From The Field
Imagine this: Your company rolled out the latest and greatest product that will finally allow you to compete head to head with the market leader. Your biggest customers have become your medium accounts as larger players in the market switched to your platform. The growth curve is looking exceptional, and expansion is on the horizon. And then it happens...
- First trip problem resolution
- End user satisfied with professional tech
- Customer felt supported by product OEM
